Restore the Deleted Accounts As the cpwebhosting.net has upgraded its control panel, now the resellers have got the facility that deleted accounts are not completely erased from H-Sphere so they can restore them, whenever they want. Information about deleted accounts and their resources is stored in the deleted_account_xmls of the system database, and the account data is represented in User Migration XML notation.
To restore accounts, resellers have to Go the Search menu and choose Deleted Accounts, they will see the list of deleted accounts.
Click the Restore account icon in front of an account to be restored. This will create a new account with a new account id (not with the deleted account id) but of the same structure that the deleted account.
Note that deleted account data does not include the account's Web/mail/database content, so you need to manually copy the content from the backup once the account is restored.
Account can be restored only if exists more than 10 minutes. H-Sphere considers an account as created if it's more than 10 minutes old. |